Frequently Asked Questions
Where is Diggerland USA located?
100 Pinedge Drive
West Berlin, NJ 08091
- Directly Behind Sahara Sam’s Oasis off Cooper Road!
- From the NJ Turnpike: Take Exit 4
- From I-295: Take Exit 36A
- Diggerland USA is approximately 30 minutes from Philadelphia, 50 minutes from Atlantic City, and 90 minutes from New York City.
What age is the park appropriate for?
- Diggerland USA is appropriate for children who are at least 36 inches tall. Children under this height are free to enter the park, however they will be limited to the attractions they may participate in. All rides do have height restrictions, which you can find on the ride restrictions page, however there are special attractions in the park for even the youngest of children, like the Dig-A-Round and Kid Zone.
- Please visit this page to view specific ride height and weight requirements PRIOR to your visit.
How can I tell which rides I can ride?
- Most activities involve riding or driving real construction machinery. A brief, general description and photos of each ride are available at https://www.diggerlandusa.com/attractions/rides/.
- Since all of our rides are real construction equipment, they have uniquely different size, shape, access and boarding and seating positions. Skid-Steers have only hand controls. Construction vehicles (Dumper Trucks, Mini Land Rovers, Backhoes and Tractors) other than Skid-Steers have a steering wheel and one foot control. Tractor steering is not power assisted and is therefore is more difficult to steer than, for example, a car that has power steering. No separate brake is provided. Depressing the foot control increases forward speed. Releasing the foot control decreases forward speed and fully releasing the foot control will bring the vehicle to a stop. Diggers are operated from a fixed location. Each has two hand controls and no foot controls. The right-side and left-side hand controls operate the excavator arm. Operating instructions are given by the ride attendant at the time you board the vehicle.
- We are occasionally asked, in advance of arrival at the park, if a particular child, or individual with a disability, injury or other concern, will be able to board or operate certain rides or a particular ride. We typically cannot tell in advance of arrival if a specific individual will be able to board or operate a particular ride. Our pedestrian routes to boarding areas are wheelchair-accessible and comply with applicable ADA requirements.
- Any individual who meets all ride height, safety and other requirements may access the ride. Each ride has height requirements, and in some cases weight restrictions, which should be reviewed in advance at https://www.diggerlandusa.com/ride-restrictions/. Some rides allow for lap riding, provided that the riders meet these requirements and the seat belt fits securely around both riders. A lap rider is only allowed with a parent or legal guardian. A rider must be able to properly use all belts, harnesses, straps, grips and other safety equipment required or provided. A rider must also obey and abide by all written, posted and stated warnings, directions and instructions. In-park signage should be reviewed in advance at https://www.diggerlandusa.com/park-signage/.
I have questions about visiting the park with a special needs guest, who should I talk to?
- Please visit our special needs page to contact a park representative directly and learn about visits for guests with special needs.
Will I get dirty at Diggerland USA?
Only if you wipe your hands on your jeans instead of a napkin when dining in our café! When you think of digging, you may think dirty. But here, we keep the park meticulously landscaped, attractions maintained and clean, and have paved walkways, waiting areas, and other locations.
What should I wear to the park?
Diggerland is a family attraction and we ask that you wear appropriate clothing whilst in the theme park. Most activities involve riding or driving real construction machinery, and we would suggest that you avoid wearing flip-flops or similar footwear as they do not afford much protection to your feet. Virtually all activities take place outdoors. In wet weather there is a slight chance that you may get a little muddy, so bringing a change of footwear for the journey home is a good idea.
How much are tickets?
For specific pricing please visit our General Admission page.
Do you offer annual passes to Diggerland USA?
Yes we do! Annual passes can purchased online, visit: https://www.diggerlandusa.com/admissions/annualpass/
Does Diggerland USA offer group admission pricing?
Yes, we do! Learn more about group savings, camp rates, and e-consignment option on our group sales page.
How long are online tickets valid? / What happens if the park closes due to weather?
Online Tickets are valid for the selected date of your visit, if you miss this date we will honor them up to 30 days following.
In the event that the park does not open that day, or opens but closes prior to 1:00 p.m. that day due to inclement weather, your online tickets will be honored for admission on another visit to the park within 6 months from the date of purchase. Your rescheduled visit is subject to availability. We recommend you call in advance of your rescheduled visit to check availability.
Are tickets refundable?
All purchases are final. No refunds will be permitted.
Do I need to purchase a ticket if I am not riding the rides?
Yes. Everyone who enters the park must purchase a ticket. Admission is free for non-participating guests 65 years of age and older and guests under 36 inches tall.
What happens in inclement weather?
Diggerland still operates in the rain. However, the attractions will close in the event of thunder or lightning. Rides and attractions will reopen after inclement weather has passed. In the event that the park closes prior to 1:00 p.m. due to inclement weather, your online tickets will be honored for admission on another visit to the park within 6 months from the date of purchase.
Purchasing online tickets guarantees admission, and they are discounted from walk up prices! You’ll select the date of your visit during check out to help us ensure a comfortable park capacity. If you cannot make that date or you think the weather will be unfavorable, don’t worry! Your un-redeemed tickets will be honored up to 30 days following their originally selected visit date but are subject availability the same as walk up admission.
What credit cards are accepted at the park?
We accept Visa, MasterCard, and American Express.
Do you sell food inside the park?
Yes. Diggerland USA has a full service café, “The Lunch Pail.” Outside food and beverages are not permitted in the park. Check out the menu here.
Can guests bring their own food and drinks into Diggerland USA?
For everyone’s safety, no outside food or beverages are allowed into the park other than one water bottle per guest. Diggerland does offer a handful of picnic tables and shaded areas outside the gates of the park for your convenience. So as long as you keep your wristband on, you may enter and exit the park as you please.
Exceptions are made on a case by case basis for:
- Any food required for medical purposes or medically indicated nutritional supplements. Examples: small juice boxes for diabetics
- Special food products for those with food allergies, if we do not supply them.
- Baby food/baby formula.
- All outside food must be in plastic containers.
Guest should contact Guest Services upon arrival for approval to bring in these special dietary foods. Exceptions will not be made for food requirements based on ethnic or religious beliefs.
Do you have a Lost and Found?
Yes, we do! Our lost and found is available during our regular hours of operation. Send us an email for more details.
Are you attached to a hotel?
While we are not attached to a hotel, we have many fantastic hotel partners within a very reasonable distance. View our hotel partners page.
Do you have parking for buses and RVs?
Yes, we do have parking spaces available for buses and RVs but they are first-come, first-serve. Please note that we do not allow RV-parking over-night. Parking is available to RVs and buses during your park visit only.
We have compiled a list of nearby RV-accessible campgrounds and recreation areas (we are not affiliated with the below campgrounds):
Questions Regarding Service Animals
Trained service animals are welcome at Diggerland USA. Under the ADA, “service animal” means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition, except that a service animal may also include a miniature horse used by an individual with a disability if the miniature horse has been individually trained to do work or perform tasks for the benefit of the individual with a disability. In determining whether reasonable modifications in policies, practices, or procedures can be made to allow a miniature horse into a specific facility, consider: the type, size, and weight of the miniature horse and whether the facility can accommodate these features; whether the handler has sufficient control of the miniature horse; whether the miniature horse is housebroken; and whether the miniature horse’s presence in a specific facility compromises legitimate safety requirements that are necessary for safe operation.
The work or tasks performed by a service animal must be directly related to the individual’s disability. Examples of work or tasks include, but are not limited to, assisting individuals who are blind or have low vision with navigation and other tasks, alerting individuals who are deaf or hard of hearing to the presence of people or sounds, providing non-violent protection or rescue work, pulling a wheelchair, assisting an individual during a seizure, alerting individuals to the presence of allergens, retrieving items such as medicine or the telephone, providing physical support and assistance with balance and stability to individuals with mobility disabilities, and helping persons with psychiatric and neurological disabilities by preventing or interrupting impulsive or destructive behaviors. The crime deterrent effects of an animal’s presence and the provision of emotional support, well-being, comfort, or companionship do not constitute work or tasks for the purposes of this definition.
Emotional support animals, comfort animals, and therapy dogs are not service animals. Other species of animals, whether wild or domestic, trained or untrained, are not considered service animals. While emotional support animals or comfort animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals. These support animals provide companionship, relieve loneliness, and sometimes help with depression, anxiety, and certain phobias, but do not have special training to perform tasks that assist people with disabilities.
The handler is responsible for the control, care, supervision and behavior of the animal. The animal shall be under the control of its handler at all times. The animal shall have a harness, leash, or other tether, unless either the handler is unable because of a disability to use a harness, leash, or other tether with the service animal, or the use of a harness, leash, or other tether would interfere with the service animal’s safe, effective performance of work or tasks, in which case the service animal must be otherwise under the handler’s control (e.g., voice control, signals, or other effective means). An animal that behaves in an unsafe, uncontrolled or unacceptable way is not permitted on the premises. Examples of unacceptable behavior include uncontrolled barking, jumping on other people, or running away from the handler. An animal that poses a direct risk or threat to the health or safety of others is not permitted on the premises. The animal must be healthy and vaccinated in accordance with applicable laws. The animal must be housebroken. Owners are responsible for disposing of their animal’s waste.
We may ask for the removal from the premises of an animal that is not housebroken, or that is out of control, or whose handler does not take effective action to control it, or that behaves in an unsafe, uncontrolled or unacceptable way, or that is not healthy and vaccinated in accordance with applicable laws, or that poses a direct risk or threat to the health or safety of others.
Animals are not permitted on rides. Our rides are not equipped or designed for accessibility to or safe ridership or use by animals. While a handler rides a ride, or is otherwise not available for the control, care, supervision and behavior of the animal, the must have another member of the handler’s party assume control, care, supervision and behavior of the animal.
Can I leave the park and come back the same day?
Yes you may. Please keep your wristband on for re-entry the same day.
Can I bring my pet?
Pets are not permitted on park grounds. Certified Guide and Service dogs are permitted.
Can I smoke in the park?
Diggerland USA is a smoke-free facility. For the health and safety of our visitors and staff, smoking is not permitted anywhere in the park. Tobacco products, pipes, vapes and e-cigarettes are not permitted anywhere in the park. This includes all parking areas and all vehicular or pedestrian traffic areas.
Do you offer free Wifi?
No we do not.
Regarding Line Holding
Please note that Diggerland does not permit line or place holding for other guests or members of your party while waiting to access an attraction.