Diggerland USA Horizontal Logo
Diggerland USA Horizontal Logo
Important COVID-19 Health & Safety Information

Please visit this page for questions regarding park safety guidelines, admissions and season passes before your visit.

answers

to common questions
Will memberships and season passes be extended because of the State-mandated closure?

Yes.  Active 365-day memberships are extended by 102 days (the duration of our State-mandated closure). All season passes that had a December 31, 2020 expiration date are extended to June 30, 2021.

Where is Diggerland USA located?

Diggerland USA
100 Pinedge Drive
West Berlin, NJ 08091

  • From the NJ Turnpike: Take Exit 4
  • From I-295: Take Exit 36A
  • Diggerland USA is approximately 30 minutes from Philadelphia, 50 minutes from Atlantic City and 90 minutes from New York City.
What ages are appropriate for children visiting Diggerland USA?
  • All rides have height restrictions, which you can find on the ride restrictions page.  Please visit this page to view specific ride height and weight requirements PRIOR to your visit.
  • Diggerland USA is appropriate for children who are at least 36 inches tall. Children under 36″ tall are free to enter the park for a limited number of attractions.
How can I tell which rides I can ride?
  • Most activities involve riding or driving real construction machinery.  A brief, general description and photos of each ride are available at https://www.diggerlandusa.com/rides-and-attractions/.
  • Since all of our rides are real construction equipment, they have uniquely different size, shape, access and boarding and seating positions.  Skid-Steers have only hand controls. Construction vehicles (Dumper Trucks, Mini Land Rovers, Backhoes and Tractors) other than Skid-Steers have a steering wheel and one foot control.  Tractor steering is not power assisted and is therefore is more difficult to steer than, for example, a car that has power steering. No separate brake is provided. Depressing the foot control increases forward speed. Releasing the foot control decreases forward speed and fully releasing the foot control will bring the vehicle to a stop. Diggers are operated from a fixed location.  Each has two hand controls and no foot controls. The right-side and left-side hand controls operate the excavator arm. Operating instructions are given by the ride attendant at the time you board the vehicle.
  • We are occasionally asked, in advance of arrival at the park, if a particular child, or individual with a disability, injury or other concern, will be able to board or operate certain rides or a particular ride.  We typically cannot tell in advance of arrival if a specific individual will be able to board or operate a particular ride. Our pedestrian routes to boarding areas are wheelchair-accessible and comply with applicable ADA requirements.
  • We cannot tell any individual with medical concerns or disabilities if they are able to board or operate a particular ride.  We suggest that you consult your doctor before arrival.  The rides are described on this page.  Your doctor may wish to contact us with questions about the rides.
  • Any individual who meets all ride height, safety and other requirements may access the ride. Each ride has height requirements, and in some cases weight restrictions, which should be reviewed in advance at https://www.diggerlandusa.com/rides-and-attractions/.  Some rides allow for lap riding, provided that the riders meet these requirements and the seat belt fits securely around both riders. A lap rider is only allowed with a parent or legal guardian. A rider must be able to properly use all belts, harnesses, straps, grips and other safety equipment required or provided. A rider must also obey and abide by all written, posted and stated warnings, directions and instructions.
Will I get dirty?

Only if you wipe your hands on your jeans instead of a napkin when dining in our café! When you think of digging, you may think dirty. But here, we keep the park meticulously landscaped, attractions maintained and clean, and have paved walkways, waiting areas, and other locations. Please do not wear flip flops or sandals.

What should I wear to the construction adventure park?

Diggerland USA is a family-friendly park.  We ask that you wear appropriate clothing, including a shirt, and safe, comfortable footwear, at all times in the Construction Adventure Park.  Please do not wear flip flops, sandals, water shoes, aqua socks or heels.  Clothing and other attire with inappropriate, offensive or profane words, symbols or graphics are prohibited.

For safety reasons, for rides and activities, certain types of footwear and clothing are not permitted.  Prohibited footwear includes open-toe or open-heel footwear, flip flops, sandals, water shoes, aqua socks, heels or any footwear that is not safe, securely-fitting and securely fastened.  Loose clothing is not permitted on any rides or attractions.  On certain rides or attractions with harnesses (Rock Wall, Ropes Course and Greased Beast), the following are also not permitted: tank-top, camisole, spaghetti strap, half-shirt, crop top, halter top, tube top or similar outerwear.  On all rides or attractions, bathing suits, as outerwear, are not permitted. (Bathing suits as outerwear are only permitted in The Water Main.)

We recommend you bring a change of clothing and footwear if you visit during or shortly after precipitation or if you combine your visit to the Construction Adventure Park with a visit to The Water Main.

Diggerland USA reserves the right to determine the safety of any attire on a case-by-case basis.  Diggerland USA reserves the right to modify its health and safety rules and regulations in its discretion from time to time with or without notice and on a case-by-case basis to address or accommodate any circumstance, event or occurrence for which Diggerland USA in its discretion believes modification is warranted.

What should I wear to The Water Main, water park?

Diggerland USA is a family-friendly park.  We ask that you wear appropriate swim attire at all times in The Water Main.  The Water Main regulations include the following:

  • Water shoes and aqua socks are recommended but not required.  Must be clean to enter pools.
  • Proper swim attire required.  All attire must be clean when entering pool, course or attraction.
  • Swimwear may be a safety issue.  Swimwear must be colorfast, lightweight, safe and suitable as swimwear.  Swimwear should not be so loose or oversized as to endanger the wearer or others.
  • No cutoffs, gym shorts or provocative swim wear.
  • No bathing attire with exposed zippers or buckles, or belts, rivets, grommets, metal or any other sharp items or edges, permitted in pool.
  • All straps, strings, drawstrings, waistbands, etc. must be securely tied.  No loose threads, tassels, straps, strings, drawstrings, waistbands, knots, bows, etc. or other bathing attire that may pose a safety issue.
  • No necklaces, watches, rings or any other sharp items permitted in pool.
  • To ride The Pipeline slides or the Rip Rap Run obstacle course, eyeglasses must be securely affixed to riders with head straps
  • Weak or novice swimmers, small children all children under 36” tall must wear U.S. Coast Guard-approved Personal Flotation Devices (PFDs).  We provide PFDs as available.
  • Children not yet toilet trained must wear an approved swim diaper.
  • No clothing or other attire with inappropriate, offensive or profane words, symbols or graphics.

We recommend you bring a change of clothing and footwear if you visit during or shortly after precipitation or if you combine your visit to The Water Main with a visit to the Construction Adventure Park.

Diggerland USA reserves the right to determine the safety of any attire on a case-by-case basis.  Diggerland USA reserves the right to modify its health and safety rules and regulations in its discretion from time to time with or without notice and on a case-by-case basis to address or accommodate any circumstance, event or occurrence for which Diggerland USA in its discretion believes modification is warranted.

How much are tickets?

For specific pricing please visit our General Admission page.

Do you offer group admission pricing?

Yes, we do! Learn more about group savings, camp rates, and e-consignment option on our group sales page.

How long are tickets valid?

Unused tickets never expire! Please email info@diggerlansusa.com to ask about available reservation dates.

With all tickets, admission is subject to available capacity. We recommend that you call in advance with questions about our available capacity or our operating schedule. General admission tickets are not valid for special events and private or special parties, which are separately priced or not open to the general public.

For questions regarding weather considerations, please refer to our “What happens in inclement weather?” FAQ, or call our main office at the above phone number.

Are tickets refundable?

All purchases are final. No refunds will be permitted.

What happens in inclement weather?

Inclement weather and other conditions may necessitate the closure of select attractions or the park as a whole. Diggerland USA may sometimes operate in light-to-moderate rain; however, rides and other outdoor attractions will close in the event of heavier rain, or thunder or lightning. Depending on when the inclement weather has passed, the park as a whole, or select attractions, may reopen.

If on a scheduled regular operating day, Diggerland USA opens but later closes a majority of the attractions, or the park as a whole, for more than two (2) hours due to inclement weather, guests leaving after that time receive a complimentary “rain check” ticket valid for one later regular operating day. As with all tickets, “rain check” tickets are subject to available capacity.

We recommend that you call in advance with questions about our available capacity or our operating schedule. Please call our main office (856-768-1110) during business hours with any questions

Do I need to purchase a ticket if I am not riding the rides?

Yes. Everyone who enters the park must purchase a ticket. Admission is free for non-participating guests 65 years of age and older and guests under 36 inches tall.

How much does it cost to ride the Soaring Eagle?

The Soaring Eagle is available for an additional $6 per individual rider. Diggerland USA season pass holders receive a 50% discount.

What credit cards are accepted at the park?

We accept Visa, MasterCard, Discover and American Express. Photo identification is required for all credit card/debit card purchases.

Do you sell food inside the park?

Yes. The Lunch Pail, The Munch Box, The Toolbox, and The Forklift Cafe offer several dining and snack options. Check out the menu here.

Can guests bring their own food and drinks into the park?

Outside food and beverages are not allowed into the park except for one clear, unopened bottle of water per guest. Other exceptions are made on a case-by-case basis for baby food, food allergies and medical purposes.

Baby food in its original container and baby formula in its original container or in a typical baby bottle may be brought in. Please present these items for inspection at the admission booth / security check.

Individuals with food allergies may bring in for themselves a small meal or snack (of products not sold in the park). Please ask for a park manager at the admission booth / security check.

Individuals with medical, dietary or nutritional requirements may bring in for themselves their necessary food and beverage products (of products not sold in the park). Please ask for a park manager at the admission booth / security check.

Please contact Guest Services in advance of arrival with questions about whether you may bring in any medically-necessary or other special dietary food or beverage.
In all cases:

  • Exceptions will not be made for food or beverage requirements based on ethnic or religious beliefs.
  • Peanuts or peanut products are prohibited.
  • Glass containers are prohibited.
  • All outside food must be in plastic containers.

 

We also offer a handful of picnic tables and shaded areas outside of the park gates for your convenience.  So as long as you keep your wristband on you may enter and exit the park as you please.

Do you have a lost and found?

Yes, we do! Our lost and found is available during our regular hours of operation. Send us an email for more details.

Do you have parking for buses and RVs?

Yes, we do have parking spaces available for buses and RVs but they are first-come, first-serve. Please note that we do not allow RV-parking over-night. Parking is available to RVs and buses during your park visit only.

We have compiled a list of nearby RV-accessible campgrounds and recreation areas (we are not affiliated with the below campgrounds):

Do you offer lockers in The Water Main?

Yes, lockers are available to rent.

Do you offer private pool sitting areas in The Water Main?

Yes, cabanas are available to rent on a first come, first serve basis.  We recommend reserving online ahead of your visit HERE! Please note: Tickets must be purchased for park entrance.
Cabana reservations may be rescheduled up to 24 hours in advance of the scheduled reservation date/time (generally 10:00 a.m.) Reservation rescheduling is subject to availability. Call (856) 768-1110 to reschedule and check availability.

Should I bring a towel to The Water Main

Yes, you should bring a towel, but if you forget, towels are available for purchase!

Can I reserve a chair in The Water Main with a towel?

For the enjoyment of all guests, there is no reserving of chairs in the park. Water Main staff may remove towels from anyone abusing chair reservations. One chair per person.

What should diaper wearing children wear to swim at The Water Main?

Children of diaper age should wear swim diapers.  You may bring your own or purchase at the park.

Can I bring my own floaties, swimmies, or flotation device?

Only US Coast Guard approved Personal Flotation Devices are allowed.  Life jackets are available for no charge at the water park on a first come, first serve basis!

What water accessories can I bring to The Water Main?

Goggles, masks, swim caps, nose plugs, and aqua socks are allowed.  Snorkels, flippers, balls, squirt guns, noodles, inflatables, and diving games are not allowed.


 
Can I bring my pet?

No. See our policy regarding service animals, above.

Can I leave the park and come back the same day?

Yes you may. Please keep your wristband on for re-entry the same day.

Can I smoke in the park?

Diggerland USA is a smoke-free facility. For the health and safety of our visitors and staff, smoking is not permitted anywhere in the park. Tobacco products, pipes, vapes and e-cigarettes are not permitted anywhere in the park. This includes all parking areas and all vehicular or pedestrian traffic areas.

Do you offer free Wifi?

No, we do not.

Regarding Line Holding

Please note that Diggerland does not permit line or place holding for other guests or members of your party while waiting to access an attraction.


 
Wheelchair or Scooters for Mobility Issues

The park does not provide wheelchairs, scooters or other mobility aid devices.  Visitors are welcome to bring their own.  Seating is available throughout the park, with benches near every attraction, and picnic table benches in the enclosed pavilion.  Please be advised that our ride operators cannot lift or transfer guests into or out of wheelchairs or other devices.

What To Bring

Some items found to be particularly beneficial for guests with special needs visiting the park include:

  1. Earplugs or headphones can be helpful for guests who are sensitive to a variety of noises. (Read More)
  2. A sensory toy or device can help pass the time while waiting in line or transitioning from ride to ride. It may also help reduce anxiety associated with sensory overload.
  3. Identification card, button, sticker, or bracelet with emergency contact information, especially the mobile phone number of a family member also in attendance, that would assist a staff member in reuniting a lost family member.
  4. A favorite electronic device, book, or toy can help pass the time while waiting in line.
  5. Reinforcers for good behavior can be a helpful way to motivate family members while enjoying a long day in the park.
Needing Assistance Operating Rides

Guests with special needs may elect to participate as a lap rider with a parent or guardian on select attractions depending on safety restraint limitations. Other attractions offer multiple seats for families to ride together. Ride operators are happy to suggest accommodating rides or offer further information about the ride they are operating. Please be advised that our ride operators cannot lift or transfer guests into or out of wheelchairs or other devices.

 
 
My Child Needs A Break

The park offers many areas to take a break including the playground, benches near every attraction, and picnic table benches in the enclosed pavilion. If the fun quickly becomes too overwhelming, arrangements can be made to return on another day, dependent upon how long you spent in the park. Please see a manager in the park if this becomes a concern. Determinations are made on an individual basis. You will need to keep your receipt from the admissions booth to show time of entry.

 
 
 

 

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Let the Fun Start!

Drive, ride and operate real machinery
at the ONLY construction theme park in America.
Located in West Berlin, New Jersey. 

Let the Fun Start!

Drive, ride and operate real machinery
in South Jersey at the ONLY
construction theme park in America.